1.1 Introduction to Business Management

1.2 Types of Organizations

1.3 Organizational Objectives

1.4 Stakeholders

1.5 External Environment

1.6 Growth and Evolution

1.7 Organizational Planning Tools

2.1 Functions and Evolutions of Human Resource Planning

2.2 Organizational Structure

2.3 Leadership and Management

2.4 Motivation

2.5 Organizational and Corporate Structure

2.6 Employer and Employee Relations

3.1 Sources of Finance

3.2 Costs and Revenues

3.3 Break-even Analysis

3.4 Final Accounts

3.5 Profitability and Ratio Analysis

3.6 Efficiency Ratio Analysis

3.7 Cash Flow

3.8 Investment Appraisal

3.9 Budgets

4.1 The Role of Marketing

4.2 Marketing Planning

4.3 Sales Forecasting

4.4 Market Research

4.5a The four Ps Product

4.5b The four Ps Price

4.5c The four Ps Promotions

4.5d The four Ps Place

4.6 The Extended Marketing Mix

4.7 International Marketing

4.8 E-commerce

5.1 The Role of Operations Management

5.2 Production Methods

5.3 Lean Production and Quality Management

5.4 Location

5.5 Production planning

5.6 Research and Development

5.7 Crisis Management and Contingency Planning